BlackBerry Curve 9380 Smartphone
Version: 7.1
User Guide
Published: 2012-09-20
SWD-20120920105027058
Contents
Quick Help ................................................................................................................................................... 9
Getting started: Your smartphone ................................................................................................................. 9
Popular topics ............................................................................................................................................ 28
Popular tips ................................................................................................................................................ 32
Common troubleshooting ........................................................................................................................... 41
Tips and shortcuts ...................................................................................................................................... 46
Tips: Doing things quickly ........................................................................................................................... 46
Tips: Extending battery life .......................................................................................................................... 47
Tips: Finding apps ...................................................................................................................................... 48
Tips: Freeing space for your music, pictures, videos, and files ..................................................................... 49
Tips: Freeing space to optimize your smartphone's performance ................................................................. 50
Tips: Updating your software ...................................................................................................................... 51
Tips: Keeping your information safe ............................................................................................................ 51
Tips: Managing indicators ........................................................................................................................... 52
Shortcuts: Phone ........................................................................................................................................ 53
Shortcuts: Typing with the touch screen keyboard ...................................................................................... 53
Shortcuts: Media ........................................................................................................................................ 54
Troubleshooting: Shortcuts ......................................................................................................................... 55
Phone ........................................................................................................................................................ 56
How to: Phone ............................................................................................................................................ 56
Troubleshooting: Phone .............................................................................................................................. 75
Voice commands ........................................................................................................................................ 79
How to: Voice commands ........................................................................................................................... 79
Troubleshooting: Voice commands ............................................................................................................. 81
Messages ................................................................................................................................................... 83
How to: Messages application .................................................................................................................... 83
Troubleshooting: Messages application .................................................................................................... 119
Files and attachments .............................................................................................................................. 125
How to: Files ............................................................................................................................................ 125
Troubleshooting: Files .............................................................................................................................. 132
Media ...................................................................................................................................................... 133
How to: Media .......................................................................................................................................... 133
Troubleshooting: Media ............................................................................................................................ 152
Ring tones, sounds, and alerts .................................................................................................................. 156
How to: Ring tones, sounds, and alerts ...................................................................................................... 156
Troubleshooting: Ring tones, sounds, and alerts ....................................................................................... 160
Browser ................................................................................................................................................... 161
How to: Browser ....................................................................................................................................... 161
Troubleshooting: Browser ......................................................................................................................... 174
Calendar .................................................................................................................................................. 176
How to: Calendar ...................................................................................................................................... 176
Troubleshooting: Calendar ....................................................................................................................... 185
Contacts .................................................................................................................................................. 187
How to: Contacts ...................................................................................................................................... 187
Troubleshooting: Contacts ........................................................................................................................ 196
Clock ....................................................................................................................................................... 198
How to: Clock ........................................................................................................................................... 198
Troubleshooting: Clock ............................................................................................................................. 202
Tasks and memos .................................................................................................................................... 203
Create a task or memo .............................................................................................................................. 203
Send a task or memo ................................................................................................................................ 203
Change or delete a task or memo .............................................................................................................. 203
Change the status of a task ....................................................................................................................... 204
Hide completed tasks ............................................................................................................................... 204
Show tasks in the calendar ....................................................................................................................... 204
Synchronizing tasks and memos ............................................................................................................... 205
About categories ...................................................................................................................................... 207
Categorize a contact, task, or memo ......................................................................................................... 207
Create a category for contacts, tasks, or memos ....................................................................................... 207
Turn off the prompt that appears before you delete items .......................................................................... 208
Typing ...................................................................................................................................................... 209
How to: Typing ......................................................................................................................................... 209
Troubleshooting: Typing ........................................................................................................................... 218
Keyboard ................................................................................................................................................. 220
How to: Keyboard ..................................................................................................................................... 220
Language ................................................................................................................................................. 224
How to: Language .................................................................................................................................... 224
Troubleshooting: Language ...................................................................................................................... 226
Screen display .......................................................................................................................................... 227
How to: Screen display ............................................................................................................................. 227
Troubleshooting: Screen display ............................................................................................................... 232
GPS technology ........................................................................................................................................ 233
How to: GPS technology ........................................................................................................................... 233
Troubleshooting: GPS technology ............................................................................................................. 235
Compass .................................................................................................................................................. 236
How to: Compass ..................................................................................................................................... 236
Maps ....................................................................................................................................................... 238
How to: Maps ........................................................................................................................................... 238
Personalize: Maps .................................................................................................................................... 242
Troubleshooting: Maps ............................................................................................................................. 244
Applications ............................................................................................................................................. 245
How to: Applications ................................................................................................................................ 245
Troubleshooting: Applications .................................................................................................................. 247
BlackBerry ID ........................................................................................................................................... 251
How to: BlackBerry ID .............................................................................................................................. 251
BlackBerry Device Software ...................................................................................................................... 253
How to: BlackBerry Device Software ......................................................................................................... 253
Troubleshooting: BlackBerry Device Software ........................................................................................... 255
Manage Connections ................................................................................................................................ 257
Mobile network ........................................................................................................................................ 257
Wi-Fi technology ....................................................................................................................................... 264
Mobile Hotspot mode ............................................................................................................................... 274
How to: Mobile Hotspot mode ................................................................................................................... 274
Troubleshooting: Mobile Hotspot mode .................................................................................................... 277
Bluetooth technology ............................................................................................................................... 278
How to: Bluetooth technology ................................................................................................................... 278
Troubleshooting: Bluetooth technology ..................................................................................................... 286
NFC technology ........................................................................................................................................ 289
How to: NFC technology ........................................................................................................................... 289
Troubleshooting: NFC technology ............................................................................................................. 295
Media server ............................................................................................................................................ 297
How to: Media server ................................................................................................................................ 297
Smart accessories .................................................................................................................................... 299
About the Smart Accessories application .................................................................................................. 299
Set up a new dock .................................................................................................................................... 299
Change a dock profile ............................................................................................................................... 300
Delete a saved dock profile ....................................................................................................................... 300
Power and battery .................................................................................................................................... 301
How to: Power and battery ........................................................................................................................ 301
Troubleshooting: Power and battery .......................................................................................................... 305
Storage space and media cards ................................................................................................................ 306
How to: Storage space and media cards ................................................................................................... 306
Troubleshooting: Storage space and media cards ..................................................................................... 312
Search ..................................................................................................................................................... 313
How to: Search ......................................................................................................................................... 313
Troubleshooting: Search ........................................................................................................................... 317
Security ................................................................................................................................................... 319
How to: Security ....................................................................................................................................... 319
Troubleshooting: Security ......................................................................................................................... 349
Service books and diagnostic reports ........................................................................................................ 352
Run, view, send, or delete a diagnostic report ........................................................................................... 352
Accept, delete, or restore a service book ................................................................................................... 352
Set a default recipient for diagnostic reports ............................................................................................. 353
Find your smartphone model number and version of the BlackBerry Device Software ................................ 353
I can't run or submit a diagnostic report .................................................................................................... 353
Synchronization ....................................................................................................................................... 355
How to: Synchronization ........................................................................................................................... 355
Troubleshooting: Synchronization ............................................................................................................. 358
Accessibility options ................................................................................................................................. 360
How to: Accessibility ................................................................................................................................ 360
Calculator ................................................................................................................................................ 366
Use the calculator .................................................................................................................................... 366
Convert a measurement ........................................................................................................................... 366
Glossary ................................................................................................................................................... 367
Legal notice ............................................................................................................................................. 369