Error messages: BlackBerry Device Software
"App" or "JVM" might appear before an error message. For example, "JVM Error 101" or "App Error 200."
Error message and cause
Possible solution
Error 101: Application error
Error 102: Java file error
Error 106: Graphics system error
Error 205: Security service error
Error 502: Process terminated error
Error 503: Data corruption issue
Error 504: Data corruption issue
Error 505: BlackBerry Device Software
update error
Error 507: Application file error
Error 508: Invalid object found
Error 512: System error
Error 523: BlackBerry Device Software
error
Error 525: System error
Error 526: Critical object missing
Error 527: Critical object missing
Error 529: File system corruption
Error 532: Application error
Error 543: Incompatible file system
Try the following actions:
• Reset your BlackBerry smartphone.
• If the error message still appears after you reset your smartphone, reload
your BlackBerry Device Software. The reload process deletes your
smartphone data.
User Guide
Applications
248
Error message and cause
Possible solution
Error 552: Insufficient storage space
available during startup
Error 561: Application error
Error 602: Application error
Error 603: Application error
Error 200: BlackBerry Device Software
error
Error 545: Incompatible file system
Try the following actions:
• Reset your smartphone.
• If the error message still appears after you reset your smartphone, reload
your BlackBerry Device Software. The reload process deletes your
smartphone data.
• If the error message still appears after you reload your BlackBerry Device
Software, contact your wireless service provider.
Error 203: Application process
terminated
Reset your smartphone.
Error 501: Memory corruption
Error 517: Hardware/software conflict
Error 547: Hardware or system issue
Contact your wireless service provider.
Error 513: User attempted to reset the
smartphone after exceeding the
maximum number of permitted
password attempts
When this error occurs, all of your smartphone data is deleted to prevent
unauthorized access to your information.
If your email account uses a BlackBerry Enterprise Server, your administrator
might be able to change options that will minimize the chance of this error
message appearing again. For more information, contact your administrator.
Try the following actions:
• Reload your BlackBerry Device Software. The reload process deletes your
smartphone data.
• If the error message still appears after you reload your BlackBerry Device
Software, contact your wireless service provider.
Error 576: IT policy issue
Contact your administrator.
Related information
BlackBerry Device Software,
253
Getting started: Security,
Reset your smartphone,
303
User Guide
Applications
249