BlackBerry Curve 9380 - My smartphone responds slowly or freezes

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My smartphone responds slowly or freezes

Try the following actions:

• Close unused applications.
• Free some of your application storage.
• Update your BlackBerry Device Software.
• Remove and re-insert the battery. For more information about inserting the battery, see the printed documentation that

came with your BlackBerry smartphone, or visit

and see the Start Here guide

for your smartphone.

Related information

Tips: Freeing space to optimize your smartphone's performance,


View the amount of available storage space on your smartphone,


Close an app so that it is not running in the background,


User Guide

BlackBerry Device Software