BlackBerry Curve 9380 - Some email folders appear dimmed

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Some email folders appear dimmed

If you can't forward email from an email folder, the check box beside the folder appears dimmed.
Try the following actions:

• Wait for a few seconds. The email folders might become available after a short period of time.
• Turn off wireless email reconciliation, and then turn it on again.

Related information

Reconcile email over the wireless network manually,