BlackBerry Curve 9380 - My smartphone doesn’t recognize my media card

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My smartphone doesn't recognize my media card

Try the following actions:

• Verify that your media card is inserted in your BlackBerry smartphone correctly. For more information about inserting a

media card into your smartphone, see the printed documentation that came with your smartphone.

• In your media card options, verify that media card support is turned on.
• In your media card options, if there's a message to format your media card, disconnect your smartphone from your

computer. Format your media card.
CAUTION: Formatting your media card will delete all the files from it.

Related information

Turn on or turn off media card support,


Format your media card or built-in media storage,